This article will address common questions about CRM from a sales management and business owner perspective. The Q&A format will tackle strategic and operational concerns, including:
- Can this CRM platform scale as our business grows?
- How do we migrate our existing customer data into the new system?
- How can we ensure our sales team consistently updates and uses the CRM?
- What are the most important reports and dashboards we should be monitoring?
- How secure is our customer data within this platform?